Frequently Asked Questions
Orders and Shipping
WHEN WILL MY ORDER BE SHIPPED AFTER I PLACE IT?
HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE?
WHAT IS THE SHIPPING COST?
HOW CAN I TRACK MY ORDER?
CAN I MAKE CHANGES TO MY ORDER AFTER PLACING IT?
CAN I SEND MY ORDER AS A GIFT?
Products and Quality
ARE THE PRODUCTS ORIGINAL?
WHAT MATERIALS ARE YOUR PRODUCTS MADE OF?
ARE YOUR PRODUCTS DURABLE FOR WASHING?
Payment and Security
WHAT PAYMENT METHODS DO YOU ACCEPT?
IS MY PAYMENT SECURE?
Returns and Exchanges
CAN I RETURN OR EXCHANGE MY ITEM?
WHO PAYS FOR THE RETURN SHIPPING?
Support and Contact
HOW CAN I REACH YOU?
WHAT ARE YOUR CUSTOMER SERVICE HOURS?